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Are there other products I can buy on your site?

HeyBlinds carries a wide variety of blackout blinds. Zebra blackout blinds are quickly becoming more popular due to their unique look. Blackout Roller Shades and Roman Blinds are always a classic choice. Blackout Cellular shades will not only block the light, they will also help to lower your energy bill.

Do you supply catalogues or brochures?

HeyBlinds is strictly an online store and does not print brochures or catalogues. That helps us to keep things easy, economical, and environmentally friendly.

How do I know I'm buying a quality product?

HeyBlinds only carries the best quality blinds available. Every product we sell has been carefully selected and tested for quality control. Our 100-Day Risk-Free In-Home Trial guarantee lets you try out your blind to make sure you're completely satisfied with your purchase. Your blinds and shades also come with a 3 year warranty .

Why should 2 blinds be mounted on the same headrail?

In certain cases there are weight limitations for particular blinds. If a blind is too long the weight could add frequent strain on the working mechanism. For extra wide blinds, we recommend splitting the blind into two separate blinds to reduce the weight and strain.

Where do I include special requests for my order? i.e., two blinds mounted on 1 headrail with the lift and controls in a specific place.

You can let our HeyBlinds team know about any special instructions in the Notes textbox that you'll find in your cart and on the checkout page. This is where you can, for example, simply specify where you would like the tilt controls.(ex. for tilt controls on the outside of the blinds enter: left blind tilt position=left, right blind tilt position=right)

What does Top Down/Bottom Up mean?

Top Down/Bottom Up means you can raise your blind from the bottom or lower it from the top. So you can have the bottom or top of your window blinds or shades open depending on the privacy you need or want.

What is a continuous cord loop?

Continuous cord loop means the cord used to raise and lower your shade is one continuous loop operated by a clutch mechanism. It makes the blind operate smoothly and is often recommended for larger blinds.

How do cordless blinds lift and lower?

No cords means you only have to grasp the bottom of the blind to raise or lower it into place. Safe, quick, easy and clean.

What does blackout mean?

Blackout means no light will come through your shade. It will keep your room completely dark. Perfect for anyone who needs to get some extra shut-eye.

How do I figure out which blinds or shades I need?

If you aren't sure where to start, just reach out to our Customer Care team, they'll help guide you and narrow down which blinds and shades best suit your needs.

Which blinds are the most affordable?

You might be surprised to know that our 2" Faux Wood Blinds are the best priced blinds on our site. Surprising right? Because they don't look cheap at all. Aluminum mini-blinds are another great budget choice.

Which roller shade colours block sunlight the best?

Dark colours like grey and black do a better job of reducing the light into a room. For a completely dark room, our blackout roller blinds can blockout 99% of incoming light.

How should I remove blinds from my window?

Removing blinds from a window is very easy. Start by raising your blind completely. Release the clip holding your blinds and set them aside. Next detach the headrail from the mounting clips holding it in place. To finish up, unscrew the mounting hardware. You're all done!

If my blind cords are too long how do I shorten them?

Lower your blinds all the way. Untie the knot at the end and cut your cords to the desired length. Re-tie the knots at the end and you're all done.

What's the "Faux" in wood blinds?

"Faux" is actually the French word for 'fake'. The "Faux" is a mixture of composite wood material or a PVC/vinyl material, manufactured to look like real wood. It's actually better than wood because they won't warp due to humidity.

Which blinds are best for basements?

HeyBlinds recommends any blind that are durable and can resist moisture and humidity. Faux Wood Blinds , Roller Shades , and Aluminum Mini Blinds are perfect contenders for any basement.

If my room gets a lot of sun, which blinds should I choose?

If you're looking to eliminate light from the sun, HeyBlinds recommends choosing a blackout or solar shade . If you are wanting to control the temperature, cellular shades are a great option.

Why are cellular shades pricier than other shades?

Cellular shades are one of the hardest working shades on the market. They have intricate layers of fabric that can control the heat and cold in your home. With their ability to reduce your energy bill they are a wise investment.

What is the best way to remove vertical blinds?

Rotate each blade so they are partially open and then begin to remove them. Remove the track by locating the spring clip at the back and release it with a screw driver. After you have removed the track unscrew all the mounting hardware so your window is ready for your next window treatment.

Is there a standard size for blinds?

Not really. Because windows come in all shapes and sizes, there isn't a true standard size for blinds.

What blinds should I choose for a picture window?

When choosing a blind or shade, you should always think of your home's decor first. Zebra blinds , roller shades, and faux wood blinds are all good choices for larger windows.

What are the pros of roller shades?

Roller blinds are a great choice if you want a blind that rolls right up completely, out of the way. They are also very versatile, easy to clean, and require very little maintenance and upkeep.

Are there other options to wood blinds?

If you're looking for a versatile blind that looks like real wood, then a faux wood blind would be the perfect choice for you. They look like wood but don't warp, crack, or hold moisture. Only downside is they are a bit heavier than real wood blinds.

How much do Roman Blinds generally cost?

Roman blinds and shades are generally going to cost more than most other types of blinds and shades. This is because they are made with more fabrics, and also require stronger lift mechanisms due to their heavier weight.

How is a solar shade different?

Solar shades have the unique ability to block out the sun's harmful UV rays. During the day they block out the sun while still offering a view to the outside, and privacy. They come in a range of open percentages so you can choose the blockage you need. However, it's important to know, they do not provide privacy at night.

Which blackout shade is the best for a nursery?

For nurseries we would recommend a blackout cordless cellular shade , or a cordless blackout roman shade . Both will block 99% of the light, and the cordless option makes them safe for young children. A blackout roller blind would also be a good choice, with the cordless option.

Which horizontal blinds offer the best view?

Our 2" Faux Wood Blinds offer a lot of visibility between their wide slats. Similarly, Zebra Blinds , although a roller blind, offer the visibility of a wide slat vertical blind.

What materials are used for a roller shade?

Our roller blinds come in a traditional vinyl, light filtering fabric, and blackout fabric. Depending on your needs, they are suitable for a variety of rooms and situations.

How are Roman Shades different?

Roman Blinds are made of fabric and look equally appealing down or up. When down, they have the appearance of a tailored drape, when raised they fold neatly into perfect pleats. They are a blind with the softness of a drape.

How wide can I custom order a Roman Shade?

Roman Blinds are lovely, but they can get heavy. 120" is the max width you can order. If your window is wider, we recommend having two blinds made for the same window.

What is a mini blind?

Mini Blinds got their name because they are, well, mini. They have narrow 1" aluminum slats and can fit into tight spaces better than most blinds.

What are the best black out shades you carry?

HeyBlinds carries a wide variety of black out blinds. Zebra black out blinds are quickly becoming more popular due to their unique look. Blackout Roller Shades and Roman Blinds are always a classic choice. Blackout Cellular shades will not only block the light, they will also help to lower your energy bill.

How do I know which size blinds or shades to order?

To determine your blinds or shades’ size, you will need to take a few window measurements. Don't worry; it's easy. Just follow our quick measuring guide for a perfect fit.

How do I install my new blinds or shades?

You can find everything you need to know for installing your blinds or shades on our installation instructions page. No special skills or tool belt required.

Can I use the measurements of my old blinds?

Although that would be easy, it wouldn't give you the perfect fit. Your old blinds were made with factory deductions and wouldn't be the right measurements for your new ones. For help, check out our Measuring Guide .

Should I round my measurements up or down?

When measuring, round down to the nearest 1/8" for width and round up to the nearest 1/8" for height.

Does min flush-mount depth and min inside-mount depth mean the same?

Those are two different measurements for different mounting specifications. Min flush-mount depth is the depth needed to mount your blinds within the frame so they sit flush with the window. Min inside-mount depth is the depth needed to install the blind inside the window frame.

Will my blinds come with all the hardware and instructions?

Yes. You will have everything you need to install your blinds. You shouldn't need additional hardware unless you are mounting into a surface material that requires anchors or screws that are more sturdy. The instructions you receive will be easy to follow, but you can also refer to our Installation Guide for quick reference tips.

What if I measure wrong?

Don't worry! Our Right Fit Guarantee has you covered. If you make a mistake in measuring, we'll fix it for free. Check out the HeyBlinds Guarantee page for more information.

I need more than one blind for my window. How do I measure?

Measure the width of your window at the top, middle and bottom. For 2 blinds, divide the smallest width by two. Then add 1/4" to each blind. Repeat the same process for 3 blinds.

What is the difference between inside and outside mount?

The difference between inside and outside mount refers to the way you can hang your blind or shade. Inside mount means the blind or shade is attached within the window frame. Outside mount means the blind or shade hangs from outside the window frame.

For Top-Down/Bottom-Up blinds is there a min width?

Yes. In most cases the min width requirements begin at 18", but verify the measurement requirements for your exact shade before ordering. Detailed specifications are listed for each product.

For an inside mount, is there a min width for my window sill?

Yes. However, each blind has different measurement requirements. Check the product info for your exact blind to get the measurements you need.

Do you offer measuring/installation services?

Almost all of our customers measure and install on their own. By following the detailed instructions on our site you will see how easy it is to measure, and when it comes to installing, if you can hang a picture frame on your wall then you will have no trouble installing your blinds, it's really that easy! And remember, our HeyOK Guarantees have got you covered just in case something goes wrong.

How do motorized blinds operate?

Our motorized blinds are easy to operate with a programmable remote control. They can also be connected to your Google Home, Alexa, Apple Home, or any mobile device with an add-on. You can also set schedules to when your blinds go up or down depending on the app you use.

Will one remote operate multiple shades?

Yes! Our motorized blinds allow you to operate up to 5 blinds from the same remote. You can find more information on how to program your remote in the product description of your selected motorized blind.

I'm Canadian, can I order from HeyBlinds?

You bet! HeyBlinds is a Canadian owned and operated online store. And don't forget, HeyBlinds offers free ground shipping within Canada.

Can I cancel or change my order once it's complete?

Each order is sent to production within one business day after ordering. Please ensure that the sizes and colours are correct before ordering. Orders that are cancelled or changed may incur a fee. Feel free to contact us however as we will make every effort to make any changes we can without any additional charges.

Do the images on your site accurately show the colours of each product?

We wish we could say that what you see is what you'll get, but in the land of computers and smart phones, colours in images on screens often vary. The best way to be sure you're ordering the right fabric colour is to request a free sample. Order as many as you like, they are always free!

Are your prices Canadian?

Yes! HeyBlinds is a Canadian owned and operated online store, so we keep everything in CAD dollars.

Will I be charged tax?

Yes, you will automatically be charged sales tax based on your province.

How do I pay for my order?

We accept Visa, MasterCard and American Express cards, as well as Interac.

Can I edit my cart?

Yes, you can edit your shopping cart before you submit your order. Click on the shopping cart icon and select "edit" under the product you wish to change. Once you're done, update your order and continue shopping.

If I order samples during a promotion can I still get the deal even if I miss the deadline?

Absolutely! We want you to love your blinds and take the time make a good decision with a few samples. We will honour the promotion up to 21 days from the date you ordered your samples. Our Customer Care team will be happy to help you. Contact us once you're ready to order and we'll make sure you get the discount.

When will my credit card be charged for my order?

Once you place your order, your card will be charge immediately. Because your blinds are custom made to your exact window measurements, we require payment in full. But don't worry. Our HeyOK Warranties are there to give you peace of mind shopping.

Will you confirm my order?

Yes. Once you've submitted your order you will immediately receive an email confirming all the details.

Is my personal information safe?

Absolutely. The information you share with us is safe and will never be shared with a third party. And we never store any payment or credit card information on our site.

Does your site accurately capture the look of light filtering fabrics?

While the quality of the images on our site are high and fairly accurate, it is difficult to authentically capture light filtering through fabric. We recommend ordering a free sample - you can order as many as you need - to see exactly how the fabric will look when light is filtered through.

How do I place my order if I am a tax exempt customer?

After you have placed your order on our site, including the usual sales taxes, you can then use your order confirmation to apply for your tax-exempt refund.

Which brands are sold through your site?

HeyBlinds works with a number of high-quality North American window covering factories, to produce the best quality blinds and shades at the lowest prices. All of our products are backed by our industry best HeyOK Warranties.

When will I receive my order?

You should receive your order within 2-3 weeks of ordering. Once you've placed your order, your custom blind or shade will go into production the following business day. Production, depending on your selection, takes 5-10 business days to complete.

Is shipping free?

Yes! HeyBlinds offers free ground shipping , within Canada.

How do I check the status of my order?

Your order gets processed immediately, and production starts the following business day. We aim to get your custom-made blinds or shades out the door as soon as possible, with production times that vary by product from 2-10 business days, starting the business day after we receive your order.

Once your order is ready for shipment, you will receive an email containing tracking information. Shipping takes another 1-5 business days. Most orders are received within 2-3 weeks after the order is placed.

Once I've ordered, when will my blinds or shades be shipped?

Once you've placed your order, your custom blinds or shades will go into production the following business day. Production, depending on your selection, takes 5-10 business days to complete. Shipping takes another 1-5 business days. Most orders are received within 2-3 weeks after the order is placed.

What is your return policy?

At HeyBlinds, we sell custom made window treatments manufactured with extreme care to the specifications provided by our customers. For this reason, most orders are non-returnable. But our HeyOK Warranties have you covered if something ever goes wrong or isn’t quite right.

If my blind or shade breaks will you offer a replacement?
Your blind or shade was built to last, but we know sometimes accidents happen. All of our blinds and shades come with a 3 Year Limited Warranty .
Can I order replacement parts?

Definitely. Just chat with our Customer Care with your order number and the part you need to replace. If you no longer have your order number, we'll find it for you.

How can I reach HeyBlinds?

You can chat with us online, during our service hours of 8AM-5PM EST, Monday - Friday. Outside of those hours, you can leave us a message on chat and we'll get back to you next business day.